There will be no change in the costs of your TV service because of the implementation of the 100% Digital service. But please be aware that there may be price changes in the future because of the changes of the costs of programming from the channel providers. These agreements are negotiated on an annual basis, and DRN does our very best to try to keep these prices as low as possible, but unfortunately the increases that providers charge must be passed on to the end consumer.
You will need either a cable card device (TiVo box), or HD DTA on each TV in your home to ensure that you will continue to receive DRN cable service once the conversion is complete.
An HD DTA is a High Definition converter (small set-top box), which allows you to view digital channels. It is an adapter that has a coax input, and both a coax and HDMI output, so it will work with any TV that has either a coax, or HDMI input. If you can use the HDMI output, that will give you the best experience, as you will be able to receive DRN programming in High Definition with HDMI. DRN’s HD DTA boxes also allows reception of DRN’s special package offerings, like premium channels or the sports package.
Yes, there are 2 different types of HD DTA boxes. 1 has the interactive program guide included, and 1 does not. The one that has the guide is helpful, as you can use your remote to page through the guide, and see any program information on any of the DRN channels from the present to 24 hours in advance. That box also is parental control capable. The non-guide box will allow you to view all of DRN’s digital channels, it just does not have the guide or the ability to set parental controls.
Only TV’s that do not currently have a HD DTA or MCard Cable card device need a new HD DTA.
Yes. You will need either an HD DTA or MCard Cable card device on each TV in your home to ensure you will continue to receive TV service once the conversion is complete.
You will need a HD DTA or MCard device for any TV’s to get our signal.
Beginning on September 1, 2017, our current customers who have HD DTA boxes will have their billing for these units updated. Their first 3 guided boxes will be at no charge (currently $0.99 a month), and additional boxes billed at $2.95 each (currently $4.95 each). If you would like to add any of the new non-guide HD DTA boxes, these will be billed at $0.99 a month.
The HD DTA does not record programs. It is only for live TV. If you want to record programs for viewing later, you need to connect a DVR to your service. This DVR needs to be Cable Card ready. DRN has the TiVo T6 for customers wanting the ability to view programs later. The cost for the DRN TiVo T6 is $23.95 per month, which includes the TiVo service and a DRN MCard cable card. You can also purchase your own TiVo if you wish, but you will need to activate your own account with TiVo, and you will need to rent an MCard from us. The cost for rental of an MCard alone is $4.95 per month.
We feel that ordering the boxes you need as soon as possible will be of benefit to you. By getting your boxes now, DRN will have adequate time to activate the device, and you will be assured of not missing out on any TV service at any time. You will also be able to get the benefits of DRN Digital TV right now. These include additional channels currently not available without the box, and some channels that are in HD when using the box, that are not in HD on the current system.
There are multiple ways that you can order the boxes that you will need. You can go to www.drtel.net and click on the “Order my DTA Boxes” link. You can use the enclosed postcard to order your boxes, or you can call 344-5000 to place your order. We will begin delivery of these boxes on Sept. 1, 2017. We will notify you when we will be delivering your boxes.
It is extremely easy. You just need to unhook the existing coax cable that goes to your TV and screw it to the cable in input on the HD DTA. You then need to connect one of the enclosed cables to either the coax on your TV, or to an HDMI port on your TV. HDMI would be preferred as it gives you a better signal. Finally, you just need to plug in the box to a 120v household outlet, and you are done. If you have any questions on installation, please check out DRN TV Channel 33 for how to videos on the hookup and use of the HD DTA. You can also call one of our representatives at 344-5000 with questions. If you are uncomfortable doing the installation yourself, a DRN technician will come to your residence to install this for you. Note: There will be a $50 trip charge for a DRN technician to do this installation.
Since 2009, the FCC has required over-the air television stations to broadcast their signal in digital format, instead of analog. For DRN to convert these digital signals back to analog on our TV system, it takes some expensive equipment, and it also takes a large amount of the transport bandwidth on our network. The equipment that we are using to do this is nearing its life end, and to get replacement for this would not be cost effective for us. Also, since analog only allows standard definition broadcast instead of high definition, (which all televisions now use, and which most customers prefer), we feel that now was a good time to make this transition. The bandwidth savings by removing the analog channels will now allow us to offer to offer some channels in HD that we currently can only offer in standard definition in analog, and we will also now have the capacity to add new channels to our system that we are not able to do currently.