Customer Proprietary Network Information

Dickey Rural Telephone Cooperative (dba Dickey Rural Networks or DRN) is compliant with FCC rules and regulations implemented pursuant to Section 222 of the Communications Act of 1934, as Amended, regarding the collection of Customer Proprietary Network Information (CPNI).

Federal law allows us to use information from your current records to market and advise you of new products and services that may satisfy your communications needs, unless you notify us otherwise.

What is this “information?”
It is information called “Customer Proprietary Network Information” or CPNI, relating to the telecommunications services you receive from Dickey Rural Networks.

How can we use this information?
This information can be used to advise you about innovative communications services or new communications technology and products offered by DRN. We DO NOT sell or in any way provide this information to any other company other than the 911 records we are required by law to provide if you are a telephone customer.

Who will be able to use this information?
ONLY subsidiary companies of Dickey Rural Telephone Cooperative which include; Dickey Rural Services; and North Dakota Long Distance.

Will Dickey Rural protect my information?
YES! You have the right, and we have the duty, under federal law, to protect the confidentiality of this information. Therefore, regardless of whether you consent or not to allow us to continue providing you with educational mailings, your account information will be treated confidentially.

What action is necessary on my part to show consent?
No action on your part is necessary. We will continue to provide you with marketing and educational mailings.

What if I do not consent?
To restrict the use of your CPNI data, you must call the business office at 701-344-5000 or 1-877-559-4692 during regular business hours, or email us at customerservice@drtel.com.